Privacy Policy

Who controls your data

Mr Jones Casino is the data controller for personal information collected through this site. We are responsible for how your data is collected, processed, and protected. This policy explains our practices and your rights regarding your personal information.

Legal basis for processing

We process your personal data based on several legal foundations: your consent (e.g., for marketing communications), the necessity to fulfil requests you make (e.g., responding to contact form enquiries), compliance with legal obligations, and our legitimate business interests (e.g., maintaining site security and improving user experience). We only collect and use data for purposes that are lawful and transparent.

What personal data we collect

Information you provide directly includes name, email address, and message content when you use our contact form. Technical data collected automatically includes your IP address, browser type, operating system, pages visited, time spent on the site, and referral source. This information is collected through standard web server logs and analytics tools. If you use our site, we also collect cookies and similar tracking technologies to enhance functionality and understand user behaviour.

How we use your data

Data is used to respond to your enquiries and provide customer support, analyse site traffic and user behaviour to improve functionality and content, detect and prevent fraud, abuse, and security threats, and comply with legal and regulatory obligations. We do not sell your personal data to third parties for marketing purposes. We use the data you provide in contact forms solely to address your enquiry.

How long we keep your data

Contact form enquiries are retained for a reasonable period to resolve your request and for record-keeping purposes, typically for up to two years unless a longer period is required by law. Technical and analytics data is generally retained for up to 12 months. If you request deletion of your data, we will remove it within a reasonable timeframe unless legal obligations require us to retain it longer. Specific retention periods for different data types are available upon request.

Sharing your data

Your data is not routinely shared with third parties. However, we may disclose information where legally required (e.g., by court order or regulatory authority), to service providers who assist us in operating the site (such as hosting providers and analytics platforms), or where necessary to protect our legal rights or the safety of our users. All third-party processors are contractually obligated to protect your data.

Cookies and tracking technologies

We use cookies to remember your preferences, track site usage, and provide a personalised experience. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings—most browsers allow you to refuse cookies or alert you when cookies are being set. Disabling cookies may affect certain site features. For detailed information about the types of cookies we use and their purposes, please review our detailed cookie notice or contact us.

Your rights

You have the right to access your personal data and receive a copy in a structured format. You may request correction of inaccurate data, deletion of data (subject to legal obligations), restriction of processing, and objection to processing for certain purposes. You also have the right to withdraw consent for data processing at any time. To exercise these rights, contact us using the information provided in the Contact section below. We will respond within 30 days of your request.

International data transfers

If your data is transferred outside your country of residence, we ensure it is protected to standards equivalent to those in your jurisdiction. Where required by law, we obtain appropriate safeguards (such as Standard Contractual Clauses) before transferring data internationally.

Updates to this policy

We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised date. Significant changes will be announced on our site. Your continued use following updates indicates acceptance. We encourage you to review this policy regularly.

Contact us about privacy

If you have questions about this privacy policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us via the channels listed on our Contact Us page. You also have the right to lodge a complaint with your local data protection authority if you believe your data has been mishandled.